Testimonials

Please read our testimonials, we are very proud of them.

Genious!!!

I found Simon online, as I live nearby. I took a 25 yr old Babyloc embroidery machine in for servicing. I don’t use my machine very often, so it has been neglected. He not only has it humming like the wind, but the stitching also looks better than ever!. After the repairs, which were VERY reasonable, he sat down with me to show me some tips of the trade. I was doing so many things wrong! Just the basics that the original seller never bothered to show me. I am looking forward to enjoying my machine like never before. Thank you, Simon!!!

Linda K Skelly

Simon is the “Sewing Machine Whisperer”

I took my 50 year old Singer Sewing machine to Aida for repair! I hadn’t used the machine for several years! Simon convinced me to recondition it because of the quality and material of old machines! It now works like a dream!!! Simon also took time to reintroduce me to my machine and how to care for it! He is truly the Sewing Machine Whisperer!!

Sallie Boyle
Aida Sewing Machine Repair

Beautiful monogramming

I had robes monogrammed for a bridal party. They are beautiful and the turn around time was quick. Highly recommend!

Ann B

Simon, aida.com

I found a listing for Aida.com on line
When searching for sewing Mach.
Repair. Absolutely the very best repair service. Simon is personable ,
Great to work with and explains in detail what he has done
Has superior knowledge of the sewing
Business. He has repaired my Bernini machine and serger more than once.
If you have sewing questions or problems call Simon. You won’t be sorry.

Gladys Gabor

Simon is a top notch

Simon is a top notch expert in his field of repairing sewing machines — par excellence. In addition, he is a master professor in explaining sewing machine operation and preventative maintenance to his customer. A+++++

Nancy A Tisler

Exceptional Customer Service

Exceptional customer service. Simon double checked all the measurements to make sure my piece would meet my expectations. Will continue to support this family business

Lenny Benitez

Exceptional service!

I received more than a repair service. My sewing machine has been returned to” better than new” condition. I was provided with a review of machine functions and best practices. Exceptional service!

K. Hill

The craftsmanship, the attention to detail…

In honor of my dad’s 80th birthday we decided to have an embroidered patch made of a design he created. What we received from Simon was beyond what we imagined. The craftsmanship, the attention to detail and the professional service was magnificent. I will be returning for more projects in the future. Needless to say my dad LOVE’S his patch.

Monica P

Embroidery Patch

They did an embroidery patch for a leather bag I was making for my son. It came out awesome! Thanks much

Joe Mularo

Great job!!!!

Fantastic service, quick, extremely professional and great doing business with them. They are my only embroidery team. They are the best and I am extremely satisfied with their work. I will be sending them tons of customers.

Great job!!!!

Mike Thomas
Artistic Catering

I dropped off my sewing machine for repairs a few weeks ago. I picked it up and it sounds better than when I bought it 20 years ago! I learned many tips and I’m so glad I found Simon! Thank you!!

T Palsa

Machine is working like new again!

I recently had my Viking Designer Ruby serviced for the first time in 8 years. I know, I know, should have done it a long time ago but I waited until it was literally limping along. Simon serviced the machine and replaced some parts and it is working like new again. He even gave me some pointers for using my machine – things the manual doesn’t even cover. Great customer service! I will reliably have him service my machine every year.

Sheryl Wheatcroft

AIDA to the rescue!

Our dear relative was headed home for Christmas.
We needed a monogram applied immediately.
This amazing shop completed the work beautifully and quickly!!!
This kind of service is rare in today’s hectic environment.
My strongest recommendation to AIDA and their amazing professional staff!!!!!

Ruth Lewis

Absolutely the find of the year

Absolutely the find of the year! So pleased with the embroidery they did on my heirloom project…we will enjoy for many years to come. Thank you so much for a perfect job!

PatNovak

Professional Quality/Outstanding Customer Service

Recently I discovered Aida Embroidery! What a find!! Simon was so helpful & flexible to accommodate my limited schedule. The physicians lab coats were professionally embroidered with the hospital logo & physician’s name. Thank you, Simon.

Carolynn Scott

Excellent Embroidery

I was in need of a rush embroidery job and they saved the day!
The finished product was perfect!

Brenda Harriss

Simon is the man to see

Simon is the man to see if you need a sewing machine fixed or you need instructions on it use. He is so pleasant and easy to work with he takes his time to explain how to properly use your machine. I. Would recommend this company for any needs you might have even you need to locate an obsolete part. Simon is the best!

Toni prinios

Great experience

I have a very old featherweight Singer, and not only did he repair it, he got it running like new! He also takes the time to teach you things to decrease wear and tear. He was so professional and pleasant to deal with, I’d recommend him to anyone.

Laurel Bishop

Excellent work in a timely manner. Very professional so glad I found this company. Highly recommend.

Laurie

I have a 35 year old Singer sewing machine that I hadn’t used in probably 10 years! I brought it to Aida to fix. I don’t think I ever really understood how to use it. Simon spent over an hour with me, explaining every detail of the machine. He certainly knows sewing machines and definitely enjoys what he does. I am excited to use my machine again. I definitely recommend Simon for any repairs or tuneups that are needed.

Janet

I have worked with the owners of this wonderful company for several years. My clients are always quick to comment how dependable and professional this company is to work with whenever I refer them to Aida. We know that the work product will be quality and their word is their bond. It is a pleasure to do business with Aida, knowing that it will be done right and on time!

Julie, Broker

I was making a leather bag for my son, and thought that it would be great to have an embroidered name patch on it.

Aida embroidery said they could do it, and they did.

It came out excellent, and it looks great.

Thanks much Aida!

Joe Mularo

Experts in Industrial Identification

It was a pleasure doing business with you Simon. Aida did an amazing job, customer service was top-notch and the job was perfect.

Julie Glavin

Julie Glavin

Had a staff golf bag I wanted embroidered. No one local could do it. Found Aidae Embroidery online which was the only one that could do a staff bag. Simon did a great job and even did a little extra and called it a gift! Thank you Simon! I would highly recommend this company.

Steve

Sewing Machine Repair

Just picked up my 1970s Viking sewing machine that was brought in running slow, breaking needles, and barley able to sew through a tissue paper. Now running like a fine tuned Porsche. This man knows his business. Afterwards he spent over an hour with me showing me all the features and how to use them. Would definitely recommend to anyone who needs repair/tuneup.

Don Demming

We are so happy with our embroidered shirts ! Simon, the owner, was exceptional in his help, artistry and customer service rushing our order. Every aspect of our order was outstanding. Thank you, thank you, thank you !

Michele

Thank you for the excellent service ! I love my Embroidered robes for my “ bed and breakfast “. They came out great!!

Sue Bergman

I bought a Coach diaper bag for my niece. Because it is leather, I didn’t know where to turn to have it embroidered. Came across Aida online. I took the bag to Simon. I was concerned because it is a Coach bag and I didn’t want it ruined. Simon could not have been nicer or more reassuring. I picked it up and it was BEAUTIFUL! Her initials looked great! Exactly how I wanted them. Thank you, Simon! Your work is perfection.

Shelley Beebe

Alterations, Tailoring and Custom Clothing

Dear Simon,

Again I want to thank you for your expertise, knowledge and customer service as you provide maintenance and repair for our sewing machines. Your unselfish help and guidance has continued to allow us deliver exceptional service to our customers.

Mark Shelton
Christina Catherine

Motor Repair

I came to Simon with an idea for a shirt. Once he sat down with me, and did a design, it made every other shirt I had done, look so bad, I wanted to throw them in the trash can. His attention to detail, is second to none. I have had AIDA make shirts for myself, and my Company about four times last year. Each time they just get better and better. I would suggest, if you have an idea for Embroidery. look no further. You will pleasantly surprised just how good their work is.

Steven Melvin

Amazing Carry-On Luggage Embroidery Work

Our team travels a lot for completeing field installations and for the holidays and we wanted to give them branded carry-on luggage so they would have something nice to travel with. After having other embroidery companies tell me that they simply could not embroider the luggage I finally found Aidae that could! Simon from Aidae took the time to work with me and get to know our business and the 10 finished carry-on luggage bags turned out amazing! We will for sure be returning to them for future projects!

CJ

Best sewing machine repair ever!

I took my White sewing machine which I had not used in over 20 years in for repair. Simon was not only knowledgeable but so pleasant and courteous. When i came to pick it up Simon not only fixed it to perfection but spent over an hour and 20 minutes refreshing me on the operation of my machine including invaluable tips I never knew about. All I can say is this is an A1 business with A+++++ customer service. Thank you so much Simon!

Jackie Fifranco

Pet Feeding Solutions, Ordor Control, Pet Toys

We had Hats and Bags done with our company name and stock id they look great. We had previously done business with Aida for shirts and hoodies for our employees and they also were of top quality materials and the printing was excellent.

Janice Ebbert
OurPets Company

Janice Ebbert

Welcoming, Honest, Professional, EXPERT service!

Simon,
You truly are a very pleasant and generous soul– as it was more than a “customer” experience for us. A few days earlier I’d searched online for a local company offering embroidery service with a possible quick turnaround– without a pri$e penalty for rush! Looking over the list– it almost seemed as if your company (AIDA) ad leaped from the page!! I now, understand why! I contacted you, a few questions and to my genuine surprise– we scheduled an appointment!!!! After arriving– being warmly welcomed by your wife. During the introduction you asked if we mind you sharing a little background history re: your company and services? In short, simply … amazing!!! Thank you again, for sharing such interesting info and tour!

In addition, for helping me choose the perfect lettering, size and color design for my special project!!

Excellent results!!! I am very pleased– and upon presenting to its recipient during gala– we all cried because it is a true work of art:-) Not many like you, Simon, knockout work ???? ????????, friendly, and, terrific prices!!!! Yes, of course we wish you, ALL the very best!!! ???? Alwayz!

Denise
The Left And Right Style Maniacs

Denise Sharp

Best sewing machine repair ever!

I took my White sewing machine which I had not used in over 20 years in for repair. Simon was not only knowledgeable but so pleasant and courteous. When i came to pick it up Simon not only fixed it to perfection but spent over an hour and 20 minutes refreshing me on the operation of my machine including invaluable tips I never knew about. All I can say is this is an A1 business with A+++++ customer service. Thank you so much Simon!

Jackie Fifranco

I had sheets embroidered with the couples’ names instead of monograms. They are absolutely beautiful. Thanks so much for working with my new idea. I hope they love them as much as I do!

Jane Keller

Extraordinary Service and Quality

Simon, thank you for taking your time and effort to understand exactly what I wanted. you executed what I wanted embroidered with the colors I chose and even took the time to correct an imperfection in the garment.
Looks great!

Ted Dick

Passionate and Customer Satisfaction

Eleven years ago I found Aida Embroidery & Printing, which we used for our family reunion gear. When I start planning this year’s reunion, I only thought of AE&P. I just picked up my gear and everything was so beautiful. The embroidery was so rich looking that I can’t wait for my family members to see it. I highly recommend this fabulous company.

Joyce Berry

Simon,

I met with you this afternoon and just wanted to take a moment to thank you for time and knowledge. Too often, business owners are too busy to deal with their own customers! You were completely the opposite…and it was a pleasant alternative. I truly appreciate the crash course in embroidery and feel that I left with a comfort level that would be very difficult to duplicate.

You seem to be GREAT at what you do and take pride in that fact. Again, I thank you.

PS. I will turn the team loose on the catalog and I’m sure we will have more orders to follow.

Rob
Executive Events & Entertainment

I want to tell you that I really appreciate all of the great work that you and Aida do. I can speak for everyone here when I say that we love your excellent quality and great customer service. It’s a pleasure doing business with you. Thanks.

Chris DiAlfredi
Marketing Director Lorenzo's Dog Training Team

We love our shirts! We get so many compliments for the work. Wonderful detail! Thank you so much.

Keri Bush
Grace Alpacas

Excellent, thank you. And thank you again for your patience and expertise. I have worked with many printers over my career and your knowledge and product offering is far superior to anyone I have worked with in the past.

Anvia Sheldon

Three orders have been completed so far and all three orders have been expertly and excellently done. I am more than satisfied.

Dick Drew
Dick Drew's ProAm Pro Shop

Dear Simon, Aida, & Emma,

Thank you very much for the leather vest, handkerchief, and Cleveland cap. All will go to good use. It has been a pleasure to work with you on the jackets and vests. Your quality, timeliness, and workmanship are excellent. I look forward to working with you more in the future.

Marcy Gray
Progressive Motorcycle Insurance

Simon & Aida

Thank you once again for providing me with the finest embroidery work anywhere. Your friendship and help over the years means a lot to me. I wish you all the best this holiday season and much continued success. Everybody raved about the hats and the buckets were a big success. Thank you again for everything.

Matt Brown
All American Promotions

It has been a pleasure to work with Aida Embroidery. They’re talented, creative, and deliver a high quality product.

Marcy Gray
Product Manager for Progressive Insurance Company

Simon,

You were very outgoing and and excellent job. And I’ll be back for additional work.

Ralph Barron

The quality of work is very professional. I’ll be back soon for all my embroidery needs. Thanks

Steve Orr
Auburn Massage Clinic

Gene,
Sorry for the delay, I’ve been traveling on business. You guys did a great job and the shirts are great. I’ll be getting back to you soon about those button downs… Thanks for the follow up and very professional.

John Velco
SNF Insurance

Simon,

Thank you so much for providing such fantastic uniforms for Mobi PCS. The happy yellow Cubavera men’s and women’s camp shirts will be a welcome sight when our customers enter the stores.

It was a great experience working with you on these shirts. You made our buying experience easy and pleasurable. The embroidered samples you sent made it easy for us to decide if we wanted blue or yellow… polo or camp style. If we need more shirts, we’ll definitly see you again at AIDA!
Thank you Simon.

Michelle Kim
Marketing Product & Services Manager of Mobi PCS - Honolulu, Hawaii

Hello Simon,
We received our shirt and they look really nice. You did a great job. Thank you for helping us shine.

Melly Saldaña
Marketing Director, Azteca America

Leather perfected

Aida just finished the most perfect embroidery job on a very complicated design into a heavy leather briefcase handbag. I am thrilled with how it turned out and the attention to detail Simon executed.

C.Cowan

Craig Cowan

Singer Sewing Machine Repair

Exceptional service on my 56 year old Singer Sewing Machine! It is like new and I now know exactly how to take care of it and use it to keep it
in the best condition to last for decades!

Would recommend Aida without any hesitation!
Maryanne L

Maryanne Lutjen

Exceptional sewing machine repair and information

Wow! My sewing machine is humming so smoothly. It was recalibrated, oiled, and any friction points were polished smooth. The turn around time was quick and the service was exceptional. As a bonus, I learned more about the finer points of my machine in one day than in my 18+ years of ownership. Additionally, I learned nuances about how and why to use different threads, products, and techniques. Simon was a wealth of information. I even took notes! I’ll definitely be a returning customer.

Linda S

Charges full price without first checking machine. Only partially repairs, no guarantee, not any place I would recommend…

mildred strassler

I have consulted two other repair places and the result from both are that Simon did not repair my machine as he should have. New gears would not break in 5 minutes..and he should have offered to repair it free of charge, he charged enough in the beginning… quality work would include guarantee of service…

mildred strassler

After consulting with two other repair people, Simon you know you did not do the job complete for me for the money you charged. And the others all offer some kind of warranty. Shame on you…

mildred strassler